AI VOICE + CHAT SUPPORT FOR ONLINE STORES
YOUR STORE
ANSWERSalways online
THE PHONE NOW.
When a shopper has a question, they buy from whoever answers first. Instant.Talk answers every one in seconds, by chat and phone, day and night, in your store's own voice. Set it up once and stop losing the sale.
- ✓Answers only from your store. It never makes things up.
- ✓Sets itself up in under a minute, then keeps getting smarter.
- ✓Free forever on chat. No credit card, no catch.
Free forever on chat · No credit card · You're live tonight.
"Hi, I ordered the amber candle set last week, where is it?"
"Happy to check. Can I get your order number and your name?"
"Order 1042, Maria Delgado."
"Found it, Maria. Your set shipped Tuesday with USPS and arrives tomorrow. I just sent the tracking link to your phone."
A shopper falls in love with your product, has one question about sizing, finds nobody to ask, and buys from the store that answered.
You open your inbox to a wall of "where is my order?" Each one is five minutes of copy-pasting tracking numbers. Every day. Forever.
You paid for the click. The ad worked, the shopper came, the question went unanswered, and the ad money walked out with them.
THE PROBLEM, PLAINLY
EVERY UNANSWERED QUESTION IS A SALE WALKING AWAY.
Running the store is the fun part. The support isn't: open the chat, dig up the order, paste the tracking link, then answer the same handful of questions again, for every shopper, all day, plus nights and weekends. Miss one or reply too slowly, and that sale quietly leaves.
WATCH IT WORK
THIS IS WHAT YOUR SHOPPERS GET.
A real conversation, replayed. On your store it runs on your products, your prices, your policies, answering like a rep who's read every page. Never a script.
LIVE IN UNDER A MINUTE
SET IT ONCE. FORGET IT FOREVER.
Add it, one minute
One click on Shopify, or paste a single line on any other site. That's the last minute you'll spend on it.
It learns your store by itself
It reads your products, prices, policies and FAQs on its own, and keeps learning as you change things. Want it sharper on something? Teach it in one click.
It answers, tonight
A friendly chat-and-call button appears on your store. Set it and forget it, you're live tonight, not next quarter.
THE MATH
DO WHAT A $1,500 HIRE DOES, FOR $15.
Simple arithmetic, no tricks.
Covers some hours, needs training, gets sick, quits. Off nights and weekends, exactly when shoppers browse.
The most expensive option of all. You built the store to grow it, not to copy-paste tracking numbers at midnight.
Every hour of every day, in your store's voice, with every word logged. One rescued sale a month pays for itself many times over.
BUILT TO BE TRUSTED
SOUNDS HUMAN. NEVER LIES.
Answers from your store only
Your catalog, your policies, your FAQs. When it is not sure, it says so and brings you in. It never makes things up to close a ticket.
Verifies like a human rep
Order details are shared only after the email on the order, or the order number plus a matching name. Three wrong tries locks it down.
Live order lookups
Shipped, delivered, which carrier, arriving when, straight from the order, with a tap-to-track link sent while they're still on the line.
Money goes to a human, always
Refunds, cancellations, disputes: the agent gathers the story and the contact, then hands it to you. The AI never touches money.
Every word, written down
Full transcripts, ten-second summaries, and a recap email after every call. Read your whole support day over one coffee.
Shows you what you're missing
Questions it could not answer are collected and counted. You see exactly what shoppers keep asking, and one click teaches it the answer.
ACTIVE SELLER
MEET THE CREATOR
HEY, I'M ANDY.
I've sold online for nine-plus years and spent millions of dollars on ads just to get customers through the door. But the part that quietly drained me most was never the ads, it was customer service. The same questions, over and over: "where's my order," "do you ship here," "what size do I need." Every hour spent copy-pasting the same answers was an hour I wasn't growing the business. So I built Instant.Talk to handle all of it the way I would, instantly, day and night, and give those hours back. It ran my own store first. This is from a seller who's been exactly where you are.
PRICING
FREE TO START. $15 TO ANSWER THE PHONE.
No tiers to decode, no contracts, cancel anytime.
- ✓Unlimited free chat
- ✓Learns and updates your knowledge base itself
- ✓Full dashboard: transcripts, summaries, escalations
- ✓Order lookups with human-grade identity checks
- ✓Finds and counts your unanswered questions
- ✓Everything in Free, plus a real phone voice
- ✓15 phone minutes included every month
- ✓A lifelike voice you pick, name, and brand
- ✓Recap email and full transcript after every call
- ✓Top up anytime at $0.99/min
- ✓Buy in 10- or 15-minute packs, whenever you want
- ✓Top-up minutes never expire
- ✓Monthly minutes refresh at the start of each month
QUESTIONS, ANSWERED
THE THINGS MERCHANTS ASK US.
Will it make things up to my customers?+
No. It answers only from your store's own catalog, policies, and FAQs. When it is not confident, it says so, collects the shopper's contact info, and hands the conversation to you. Every unanswered question is tracked so you can close the gap.
Will it sound robotic to my customers?+
No. It writes and speaks in your store's own tone, with a lifelike voice you pick and name. Most shoppers just feel like someone answered fast and knew their stuff, which is the point.
Can it give refunds or cancel orders?+
No, on purpose. Anything involving money always goes to a human: the agent gathers what happened and who to reach, and you resolve it in one touch.
Is it really free? What's the catch?+
Chat is genuinely free forever, no credit card, with normal protection against bots and abuse. There's no catch: the phone plan is simply how we make money. It's $15/month with 15 voice minutes included, and if you need more you top up at $0.99/min. You never pay anything to run chat.
How do the phone minutes work?+
Your $15 plan includes 15 voice minutes each month, and they refresh at the start of every month (they don't roll over). Busy month? Buy top-up packs of 10 or 15 minutes at $0.99/min, those never expire. Each month your plan minutes are used first; only once they run out do your top-up minutes kick in, so you always use your included minutes before touching a pack.
How long does setup take?+
Minutes. Install it, and the knowledge base builds itself from your store. Flip the widget on and you are answering. If the system can figure something out, it never asks you to.
What about my customers' data?+
Customer details are used only to answer that customer's own question, protected by human-style identity checks, encrypted in storage and in transit, and cleaned up on a retention schedule you control. We never use your data to train AI models.
Does it only work on Shopify?+
Shopify first, with the deepest integration: catalog, policies, and live order lookups. A version for any website, including WordPress and Wix, is on the way, set up by pasting a single line.
READY WHEN YOU ARE
STOP LOSING THE SHOPPERS WHO ASK.
Free forever on chat. A phone for $15. No credit card, no catch, you're live tonight.
Add it to my store, free